Let’s connect
PATIENT EXPERIENCE SOLUTION
Create a Frictionless Digital Patient Experience
The average wait to see a patient is 31 days. Your health system can do better. DexCare’s patient experience solution helps patients see more net-new patients and reduce time-to-appointment by 5 days—or more.
Meet the expectations of your patients—and providers
Start from the right place
Optimizing health system capacity doesn’t start with inpatient beds. It begins at the point of search. Only DexCare helps you balance resources from the moment a patient begins searching for care.
Understand patient’s intent
Let patients search for care in their own words, even if they don’t know the clinical term. For example, searches for “heartburn” and “GERD” guide patients to the most relevant and available providers quickly.
See patients faster
Acquire more patients at the point of discovery and reduce time-to-appointment by 72%.
Choose a patient experience solution that checks all the boxes
Capacity Optimization
Offer patients a range of choices that match your health system’s capacity. Promote and fill open appointment slots at risk of going unused.
Omni Search
Quickly understand the intent of patients’ searches—and deliver the most relevant care options by provider, condition, or location.
Fast Pages
Be the first thing patients see on Google and keep them engaged with lightning-fast mobile page loads. Make it simple for them to book appointments by adding a link to your Google Business Listing.
Virtual OnDemand
Embrace a digital-first approach to care that provides patients with a smart waiting room. Save providers and patients time with efficient virtual care visits that average 9 minutes (shorter than the industry standard).
Care Sense
Boost cross-selling by analyzing your website content and suggesting relevant providers, locations, and options. Automatically add intelligent care tiles to your most popular pages, tailored to your patients and what matters most to your health system.
Care Direct and Provider Direct
Build custom booking flows that let patients schedule care directly with a specific provider—or choose from a pool of available ones.
Capacity Optimization
Offer patients a range of choices that match your health system’s capacity. Promote and fill open appointment slots at risk of going unused.
Omni Search
Quickly understand the intent of patients’ searches—and deliver the most relevant care options by provider, condition, or location.
Fast Pages
Be the first thing patients see on Google and keep them engaged with lightning-fast mobile page loads. Make it simple for them to book appointments by adding a link to your Google Business Listing.
Virtual OnDemand
Embrace a digital-first approach to care that provides patients with a smart waiting room. Save providers and patients time with efficient virtual care visits that average 9 minutes (shorter than the industry standard).
Care Sense
Boost cross-selling by analyzing your website content and suggesting relevant providers, locations, and options. Automatically add intelligent care tiles to your most popular pages, tailored to your patients and what matters most to your health system.
Care Direct and Provider Direct
Build custom booking flows that let patients schedule care directly with a specific provider—or choose from a pool of available ones.
Seamless EHR integration
DexCare works natively with your health system’s existing EHR, empowering you to optimize resources behind the scenes while delivering a frictionless booking experience for patients.
Power the next era of digital access
5 Days
reduction in time to care
79%
Increase in retail booking conversion rate
56%
increase in appointments booked online
CASE STUDY
Piedmont reduces patient wait times by 5 days
Piedmont Healthcare created a frictionless patient experience that begins at the point of search and guides patients to the most available and appropriate care options.
5-day
reduction in time to appointment
50%
conversion rate through cross-sell booking flows
READY TO DIVE IN?
See firsthand how DexCare creates an ideal digital patient experience while maximizing your health system’s existing resources.
© 2025 DexCare, Inc. All Rights Reserved.
